This service is a great convenience to customers who have multiple meters and facilities, and therefore multiple bills. To reduce your paperwork and have all of your meter/energy information consolidated and itemized in one bill, our Summary Billing option is free and simple. You will still see the activity on each meter and facility, but you will have the convenience of sending only one check and one bill.
How does Summary Billing work?
Every month, we'll include the balances of all your individual accounts on a single statement — a Summary Bill. The separate accounts (called detail accounts) and their respective balances are shown on a detail listing page. A statement for each detail account also is included with the Summary Bill. Simply pay the total amount indicated on the Summary Bill statement, and enclose the Summary Bill payment stub with your remittance in the return envelope.
Summary Billing helps you...
Do I pay extra for Summary Billing?
No. Summary Billing is a customer service LG&E provides at no additional cost.
What accounts are not eligible for the Summary Billing Program?
What other rules apply to Summary Billing?
What information do I need to provide?
Will new accounts be added to a Summary Bill automatically?
No. For example, if you open an LG&E account for a new branch of your business, you'll need to make a specific request to add it to your Summary Bill account listing.
When is payment due on Summary Bill?
The due date is about fifteen calendar days after the Summary Bill is mailed. Customers will be removed from the Summary Billing Program if there are two late payments within a twelve month period unless they enroll in the Auto Pay program.
Call (502) 627-3313 or (800) 331-7370 to apply over the phone, or apply online.