My Account FAQs

Can I register an outdoor light/streetlight through My Account and make my monthly payments for that light online?

No. Online registration requires a meter number, and there are no meter numbers associated with outdoor or street lights.

When will my online payment post to my account?

Can anyone use My Account for online bill payment?

What is my account balance?

Why should I log off or close the browser when I'm done with My Account?

I have registered to My Account, now what do I do?

How do I change my email address in My Account?

Why do I need to have 'cookies' turned on for My Account?

Why do you need a personal identifier for My Account?