Who do I contact if I need assistance with the web portal?

Who do I contact if I need assistance with the web portal?

If a customer requires additional information or assistance in uploading their documentation, they may contact EFI, our Home Energy Rebates Processing Center at 877-282-8618 Monday through Friday 8 a.m. to 8 p.m., and Saturday 8 a.m. to 5 p.m., Eastern Time.

All completed applications and supporting documentation must be received (postmarked or uploaded) by Sept. 1, 2018 or the rebate request will be cancelled.