Health protocols have been put in place inside our Customer Service Centers for walk-in customer transactions. Please observe the signs upon entering:
- A limited number of people allowed per visit
- Wear face coverings
- Practice social distancing
- Stand where floor is marked
- Try our touch-free convenient payment options
- No public restrooms available
Offices with a drive-through window
Drive-through windows are still open for customer transactions. Our representatives are taking extra precautions, like sanitizing their hands and surfaces.
Offices without a drive-through window
Some of our business offices do not have a drive-through window option. Customers can continue to use the Payment Drop Boxes as a touch-free way to leave payments. Be sure to seal your payment in an envelope and include your bill stub and/or Name, Address, Phone Number and Account Number with your payment.
Don't have a business office nearby? To make a payment by cash or debit card, try one of our authorized retail payment agents such as Kroger or Walmart.
Learn more about other ways to contact us for all other transactions.
NOTE: Business office hours vary by location. Please check with your local office for their hours of operation.
- Barlow: 137 S. Fourth St. (Location closing Nov. 13 at 4 p.m. and moving to Kevil, Ky.)
- Campbellsville: 109 W. Main St.
- Carrollton: 215 Eleventh St.
- Danville: 198 W. Broadway
- Earlington: 111 W. Main St.
- Eddyville: 219 W. Main St.
- Elizabethtown: 242 W. Dixie Ave.
- Georgetown: 205 W. Clinton St.
- Greenville: 380 Airport Rd.
- Harlan: 184 Bank Dr.
- Kevil: 101 Freedom Boulevard (New location opens Nov. 16)
- Lexington: One Quality Street
- London: 611 Myers Baker Road
- Maysville: 215 Wall St.
- Middlesboro: 2201 Cumberland Ave.
- Morehead: 138 N. Blair Ave.
- Morganfield: 2800 US Highway 60 East
- Mt. Sterling: 209 W. Locust St.
- Paris: 1445 S. Main St.
- Richmond: 200 E. Water St.
- Shelbyville: 1100 Main St.
- Somerset: 306 N. Main St.
- Versailles: 250 Crossfield Drive
- Winchester: 308 W. Lexington Ave.
- Norton, VA: 1000 Park Ave., NW
- Pennington Gap, VA: 42311 E. Morgan Ave.