We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-1)
Drive-through windows are available for customer transactions.
Customers can continue to use the Payment Drop Boxes as a touch-free way to leave payments. Be sure to seal your payment in an envelope and include your bill stub and/or Name, Address, Phone Number and Account Number with your payment.
| Address | Office Hours |
|---|---|
| Norton, VA: 1000 Park Ave., NW | 9:00 a.m. to 5:00 p.m. |
| Pennington Gap, VA: 42311 E. Morgan Ave. | 9:00 a.m. to 5:00 p.m. |
To make a payment by cash or debit card, try one of our authorized retail payment agents.
