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Step 1 – Review program requirements

Review the program requirements to ensure your improvements qualify for commercial rebates. If you have any questions or need assistance, contact us by calling 800-356-5467 or email us.   

Step 2 - Call us or sign up through My Account to request a rebate application

After you sign up, an application will be mailed to your business address for your signature. 

Step 3 — Read, complete and sign the rebate application and gather your supporting documentation. A completed application packet includes:

  • A completed and signed application form.
  • Itemized invoices for equipment and proof of payment.
  • Manufacturer specification sheets that include: manufacturer catalog/model number, size, operation and efficiency levels for each piece of proposed equipment. A/C installations require a copy of the Air-Conditioning, Heating and Refrigeration Institute (AHRI) certificate that includes model numbers for the condenser unit and evaporator coil consistent with proof-of-purchase documents.
  • For custom rebates, applicant must provide all calculations that document energy savings. For LED lighting projects, customer will be contacted to provide additional information.

Step 4 – Submit your rebate application packet and supporting documentation

Your completed application packet may be submitted through one of the following options:

  • Email:  rebates@e-max.com
  • Fax: (877) 225-8321
  • Mailing Address:
    LG&E and KU Commercial Rebate Program
    c/o E-Max, Inc.
    2420 Frankfort Ave.
    Louisville, KY 40206

After you’ve submitted your application, our business partner may contact you with questions or if additional paperwork is required.

Step 5 – Rebate processing

Once all the required information has been submitted, your rebate will proceed to a final review stage. During this process our business partner will review your paperwork, confirm your energy savings and finalize the rebate amount.

Step 6 – Receive a rebate check

Rebate applications that meet all the necessary requirements will be approved by LG&E and KU. Once a rebate application is approved, your rebate check will be mailed within four to six weeks.