Help TopicsBusiness Rebates Help

How do I apply for Business Rebates?

For step-by-step instructions, visit our “How it works” page.

What supporting documentation do I need to include with my Business Rebate application?

A complete application packet includes:

  • A completed and signed application form.
  • Itemized invoices for equipment and proof of payment.
  • Manufacturer specification sheets that include: manufacturer catalog/model number, size, operation and efficiency levels for each piece of proposed equipment.
  • Custom rebates require an Excel spreadsheet that documents energy savings.

What is an acceptable proof of payment for a Business Rebate?

Acceptable proof of payment includes either a copy of the check or a computer screenshot showing payment information if you have used an automatic payment system.

Am I eligible for this Business Rebate program?

Business rebates are currently available to all LG&E and KU commercial and industrial electric customers who contribute to Demand Side Management as part of their monthly bills. This program is not available to gas-only customers.

Can I opt out of this program?

Certain customers are able to opt out. Visit for more information.

What if I don’t see a rebate for equipment I want to install?

Equipment efficiency requirements are subject to change, as Federal Energy Policy Law changes. Further, rebates are subject to change, based on changes in the marketplace. LG&E and KU will post all changes at and also will reflect changes and updates on program materials. Applications deemed eligible prior to the date the rebates changed will be eligible for the rebate amount in effect at the time the application was submitted and processed. Rebates will never exceed the cost of the equipment being installed.

What types of improvements are not eligible for Business Rebates?

  • Appliances
  • Motor soft starts
  • Fuel switching
  • Programmable thermostats
  • Any electric generation projects
  • Renewable energy technologies

What happens after I've signed up online or by phone for a Business Rebate?

After you sign up, an application will be sent to your business email address for your signature. From there you will need to read, complete and sign the rebate application and gather your supporting documentation. For step-by-step instructions, visit our “How it works” page.

What is the Business Rebate site verification?

Site verification may be required to process your rebate application. During site verification, a Franklin Energy representative will confirm quantities, make and model numbers of each equipment type listed on the Installation Confirmation form(s).

If your facility is selected for site verification, you will be contacted by Franklin Energy to schedule an on-site visit to your facility. Someone from your facility will need to accompany our business partner during the site verification. Rebates will remain in a pending status until site verification is complete.

How do I determine my energy savings for customized Business Rebates?

Applications for customized rebates must be accompanied by all calculations that document the kWh energy savings when compared to prior equipment. In addition to your completed application packet, please provide all calculations in original format, such as Microsoft Excel® or the modeling software, to allow for easier review. If you need assistance, please contact Franklin Energy at 855-878-1496 or  

Can I choose who performs my improvements for qualifying Business Rebates?

Yes, customers may select any vendor to supply and/or install the improvements that qualify. Customers also may choose to self-install the equipment.

Who do I contact for more information about Business Rebates?

For questions or for more information about the Business Rebates, call 800-356-5467 (press 2, then 1) or fill out our online Contact Us form.

How far back are Business Rebates honored?

Industrial customers who pay into the DSM mechanism may apply for rebates for qualifying upgrades that were installed after Jan. 1, 2019.

Commercial customers, who have been paying into the DSM mechanism,  are eligible to apply for rebates within 24 months of the date the upgrades were installed. Supporting documentation must confirm upgrades were installed within 24 months of the application date. See the below example:

  • April 1, 2017 - Installation date
  • April 1, 2019 - Deadline to apply for rebate

How long will it take to receive my Business Rebate check?

Rebate applications that meet all the necessary requirements will be approved by LG&E and KU. Once a rebate application is approved, your rebate check will be mailed in approximately within four to six weeks.

Do labor costs factor into my Business Rebate?

Labor costs accrued while installing the improvements are not eligible for rebates. Rebate amounts cannot under any circumstance exceed the cost of the equipment or the total customized project costs.

Do LG&E and KU offer energy audits?

LG&E and KU do not currently offer energy audits. If an industrial or commercial customer has an energy audit performed by a service provider, they may qualify for a rebate to help offset part of the cost. Learn more about our rebates for energy audits.

What is LEED?

LEED, or Leadership in Energy & Environmental Design, is a green building certification program that recognizes best-in-class building strategies and practices. To receive LEED certification, building projects satisfy prerequisites and earn points to achieve different levels of certification. In order to qualify for LG&E and KU LEED Major Renovations or LEED New Construction rebates, 1 to 16+ points must be earned in the LEED v4 Energy and Atmosphere – Optimize Energy Performance, Advanced Energy Metering, and Demand Response categories. To learn more about LEED, please visit

My building is already LEED certified. Will my building qualify for a rebate?

In order to be eligible for this rebate, the LEED v4 certified construction must have been received on or after Jan. 1, 2019 for industrial customers or within 24 months to the rebate application date for commercial customers.

I installed upgrades that qualify for a LEED Major Construction rebate, but I also made improvements that would qualify under another rebate category. Which rebate should I apply for?

Apply for both rebates! For existing buildings, customers may apply for both LEED Major Construction rebates as well as other rebates categories such as lighting,  motors, pumps, VFDs, chillers, custom and energy audits.

I recently constructed a new building. Does it qualify for business rebates?

In order to be eligible for this rebate, the LEED v4 certified construction must have been received on or after Jan. 1, 2019 for industrial customers or within 24 months to the rebate application date for commercial customers.

How do I apply for New Construction and LEED New Construction rebates?

You may complete one enrollment and indicate both rebate types within My Account or on the phone as you’re signing up.

Why do I have to apply for a energy audit rebate at the same time as another rebate category?

Our Business Rebate Program is designed to help customers save energy and money, thus the reason our energy audit rebates are only available if qualifying improvements are also made to the customer’s business facility. Simply call us or log into My Account and select the rebate category you’d like to apply for in addition to the energy audit rebate.

Does the energy audit report have to recommend and match the rebate products for which I applied?

No. The energy audit report does not have to match the specific improvement for which a customer applies.    

What qualifies for an energy audit rebate?

An energy audit is an inspection, survey and analysis for energy usage for a particular building. The audit identifies opportunities to reduce energy usage.