Electric outage

Our new mobile app

Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.

Report by text

Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).

Report online

Report your outage online through your account.

Report by phone

Report your outage by phone 24 hours a day/7 days a week

LG&E: 502-589-1444 or 800-331-7370 
(fast path 1-1-2)

KU/ODP: 800-981-0600 (fast path 1-1)

Emergency: If the situation is dangerous or life threatening, call 911.

Outage map

Our outage map is updated in near real-time to reflect the most up-to-date information available on outages in your area, including estimated restoration time and the cause of an outage, if known.

Gas outage

Public safety


Frequently asked questions and additional information.

Common questions during a power outage

Get answers directly from our subject matter experts.