Report by phone
Report your outage by phone 24 hours a day/7 days a week
- LG&E: 502-589-1444 or 800-331-7370
-
KU/ODP: 800-981-0600
|
Electric outage fast-path numbers |
|
|---|---|
| Call LG&E, then press | 1-1-2 |
| Call KU, then press | 1-1 |
Emergency: If the situation is dangerous or life threatening, call 911.
Report by text
Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).
Report online
Outage map
Our outage map is updated in near real-time to reflect the most up-to-date information available on outages in your area, including estimated restoration time and the cause of an outage, if known.
Report by phone
Report your outage by phone 24 hours a day/7 days a week
- LG&E: 502-589-1444 or 800-331-7370
| Gas outage fast-path numbers | |
|---|---|
| Call LG&E, then press | 1-1-1 |
Emergency: If the situation is dangerous or life threatening, call 911.
Medical Alert Program
We know that electricity is important to all of our customers, but it is a necessity for some. If you are on a physician prescribed ventilator, respirator or ventricular assist device, we urge you to notify us so we can make you aware of our Medical Alert Program.
Public safety categories
Our outage map is updated in near real-time to reflect the most up-to-date information available on outages in your area, including estimated restoration time and the cause of an outage, if known.