Outages

Electric outage

Report by text

Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).

Report online

Report your outage online through your account.

Report by phone

Report your outage by phone 24 hours a day/7 days a week

LG&E: 502-589-1444 or 800-331-7370 
(fast path 1-1-2)

KU/ODP: 800-981-0600 (fast path 1-1)

Emergency: If the situation is dangerous or life threatening, call 911.

Gas outage

Public safety

FAQs

Frequently asked questions and additional information.

Common questions during a power outage

Get answers directly from our subject matter experts.