Report an outage, view online outage map

Report by phone

Report your outage by phone 24 hours a day/7 days a week

Electric outage fast-path numbers

Call LG&E, then press 1-1-2
Call KU, then press 1-1

Emergency: If the situation is dangerous or life threatening, call 911.

Report by text

Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).

Setup outage texting

Report online

Report your outage online through your account.

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Outage map

Our outage map is updated in near real-time to reflect the most up-to-date information available on outages in your area, including estimated restoration time and the cause of an outage, if known.

View Outage Map

Report by phone

Report your outage by phone 24 hours a day/7 days a week

Gas outage fast-path numbers
Call LG&E, then press 1-1-1

Emergency: If the situation is dangerous or life threatening, call 911.

Medical Alert Program

We know that electricity is important to all of our customers, but it is a necessity for some. If you are on a physician prescribed ventilator, respirator or ventricular assist device, we urge you to notify us so we can make you aware of our Medical Alert Program.

Learn more

Outage map

Our outage map is updated in near real-time to reflect the most up-to-date information available on outages in your area, including estimated restoration time and the cause of an outage, if known.

View Outage Map