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Storm over neighborhood.

From time to time, power outages occur for various reasons across our service territory. In most cases, power is restored in a short time but sometimes, more serious outages are possible. Tornadoes, thunderstorms, ice storms, fierce winds and extreme heat strain the power delivery system and can prolong power restoration. The company's personnel are well trained and well prepared to handle such events as quickly and safely as possible.

Report by phone

Report your outage by phone 24 hours a day/7 days a week

Automated service speed dial numbers
LG&E Electric Outage 1-1-2
KU Electric Outage 1-1

Emergency: If the situation is dangerous or life threatening, call 911.

Report by text

Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).

Setup outage texting

Report online

Report your outage online through your account.

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Outage map

Our outage maps provide snapshots of current outages. Power outages can result from many causes, and all are reflected in the maps which update every few minutes.

View Outage Map

Report by phone

Report your outage by phone 24 hours a day/7 days a week

Automated service speed dial numbers
LG&E Gas Emergency 1-1-1

Emergency: If the situation is dangerous or life threatening, call 911.

Medical Alert Program

We know that electricity is important to all of our customers, but it is a necessity for some. If you are on a physician prescribed ventilator, respirator or ventricular assist device, we urge you to notify us so we can make you aware of our Medical Alert Program.

Learn more

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