From time to time, power outages occur for various reasons across our service territory. In most cases, power is restored in a short time but sometimes, more serious outages are possible. Tornadoes, thunderstorms, ice storms, fierce winds and extreme heat strain the power delivery system and can prolong power restoration. The company's personnel are well trained and well prepared to handle such events as quickly and safely as possible.
Report by phone
Report your outage by phone 24 hours a day/7 days a week
- LG&E: 502-589-1444 or 800-331-7370
-
KU/ODP: 800-981-0600
|
Electric outage fast-path numbers |
|
|---|---|
| Call LG&E, then press | 1-1-2 |
| Call KU, then press | 1-1 |
Emergency: If the situation is dangerous or life threatening, call 911.
Report by text
Make sure your account is up-to-date with your mobile number, then text OUTAGE to 4LGEKU (454358).
Report online
Report your outage online through your account.
Outage map
Our outage maps provide snapshots of current outages. Power outages can result from many causes, and all are reflected in the maps which update every few minutes.
Report by phone
Report your outage by phone 24 hours a day/7 days a week
- LG&E: 502-589-1444 or 800-331-7370
| Gas outage fast-path numbers | |
|---|---|
| Call LG&E, then press | 1-1-1 |
Emergency: If the situation is dangerous or life threatening, call 911.
Medical Alert Program
We know that electricity is important to all of our customers, but it is a necessity for some. If you are on a physician prescribed ventilator, respirator or ventricular assist device, we urge you to notify us so we can make you aware of our Medical Alert Program.
