Billing & payment

Residential
Business

Residential

We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.

Pay my bill

Online Phone Mail In person

Manage my bill

Auto pay Budget payment plan My Notifications Paperless billing Understanding my bill

Rate options

Net metering Time of day

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.

See list

Business

Bill Pay | My Account

Contact us

Residential

Phone Online Mail In person

Business

Phone Online Mail In person

Billing

Moving?

Outages

Contact

Bill Pay | My Account

More menu options

Bill Pay | My Account

Start, stop or move service

Residential
Business

Residential

Start service

You will need to provide:

Account holder's full Social Security number.
Location and contact information.
Access to meter location.

Start service request

Stop service

You will need to provide:

Account number and the last four digits of the account holder's Social Security number.
Location and contact information.
Access to meter location.

Stop service request

Move service

You will need to provide:

Account holder's full Social Security number.
Location and contact information.
Access to meter location.
Your previous account number.

Move service request

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable....more

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable.

Download the checklist (0.55mb) Learn more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.

See list

Business

Bill Payment | My Account

Outages

Report an electric outage

Report a gas outage or leak

Report a Streetlight outage

Sign up for outage texting

Outage map

Public safety during an outage

Downed power line Storm/outage safety Suspected gas leak Common questions during a power outage See all

Suspected gas leak

If you suspect a natural gas leak, ALWAYS leave the area immediately.

If you need immediate assistance, or to report a gas leak/odor, contact us at:

LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)

LG&E and KU site search

Management team

Our company
/
Management team

The management team consists of 19 members. Paul W. Thompson is the President and CEO.

Paul W. Thompson

President and CEO

Dan Arbough

Treasurer

Lonnie Bellar

Chief Operating Officer

Kent W. Blake

Chief Financial Officer

Robert M. Conroy

Vice President-State Regulation and Rates

John R. Crockett III

General Counsel, Chief Compliance Officer and Corporate Secretary

Angie M. Evans

Vice President-Corporate Responsibility and Community Affairs

David J. Freibert Jr.

Vice President-External Affairs

Chris Garrett

Controller

Tom Jessee

Vice President-Gas Operations

Beth McFarland

Vice President-Transmission

Greg Meiman

Vice President-Human Resources

Eileen L. Saunders

Vice President-Customer Services

David Sinclair

Vice President-Energy Supply and Analysis

Eric Slavinsky

Chief Information Officer

Scott Straight

Vice President-Project Engineering

Steven Turner

Vice President-Power Production

Chris Whelan

Vice President-Communications and Corporate Responsibility

John Wolfe

Vice President-Electric Distribution

Avoid utility scammers by following these simple tips. Read more.

Was this page helpful?

Residential contact

Online Phone Mail In person

Business contact

Online Phone Mail In person

Our company

About us Careers Community Economic Development

Environment News Safety

Privacy policy Terms of use PPL Corporation Contractor health & safety Investor information Regulated Fuel Bids Employee resources MyHR

Residential

Pay my bill

Manage my bill

Manage my bill

Rate options

Rate options

Energy efficiency

Energy efficiency

Renewables

Renewables

Assistance programs

Assistance programs

Residential guides & handbooks

Residential guides & handbooks

Business

Residential

Residential

Business

Business

Billing

Moving?

Outages

Contact

Residential

Start service

Start service

Stop service

Stop service

Move service

Move service

Moving checklist

Moving checklist

Residential guides & handbooks

Residential guides & handbooks

Business

Report an electric outage

Report a gas outage or leak

Report a Streetlight outage

Sign up for outage texting

Outage map

Public safety during an outage

Public safety during an outage

Suspected gas leak

Suspected gas leak

The management team consists of 19 members. Paul W. Thompson is the President and CEO.

Paul W. Thompson

President and CEO

Dan Arbough

Treasurer

Lonnie Bellar

Chief Operating Officer

Kent W. Blake

Chief Financial Officer

Robert M. Conroy

Vice President-State Regulation and Rates

John R. Crockett III

General Counsel, Chief Compliance Officer and Corporate Secretary

Angie M. Evans

Vice President-Corporate Responsibility and Community Affairs

David J. Freibert Jr.

Vice President-External Affairs

Chris Garrett

Controller

Tom Jessee

Vice President-Gas Operations

Beth McFarland

Vice President-Transmission

Greg Meiman

Vice President-Human Resources

Eileen L. Saunders

Vice President-Customer Services

David Sinclair

Vice President-Energy Supply and Analysis

Eric Slavinsky

Chief Information Officer

Scott Straight

Vice President-Project Engineering

Steven Turner

Vice President-Power Production

Chris Whelan