If you think you’ve fallen victim to a utility scam, find information about scams targeting utility customers and ways to ensure your information is safe and secure.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
Energy efficiency programs, energy efficiency tips, marketplace, renewable options and more.
We’re dedicated to protecting the environment, while delivering reliable and safe energy to our customers.
We’re integrating sustainability into every part of our operations and through customer partnerships.
Empowering customers' experience with more tools and features.
We offer safety tips and information to ensure you, your family members and friends, our employees and business partners remain safe each and every day. Also, find information about scams targeting utility customers and ways to ensure your information is safe and secure.
With our competitive electric rates, excellent reliability and business-friendly climate, there’s no question that Kentucky is the best place for business.
LG&E and KU have a steadfast and unwavering commitment to the communities they serve.
LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky.
empowering Kentucky’s future through smart investments.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
Important information about residential joint accounts.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-1)
Eileen L. Saunders was named to her position in January 2020 and has 28 years of diverse experience in the gas and electric industry.
In her current role, Saunders has a wide range of customer relationship responsibilities, including metering, customer call center operations, marketing, billing, revenue collection, economic development, customer renewable energy offerings and energy efficiency operations.
Saunders joined LG&E and KU in 1994 as manager of Organization Development to oversee leadership training for employees. Later, she became manager of Maintenance at the Trimble County Generating Station and was responsible for unit availability and reliability to help ensure dependable electricity for customers. In 2001, Saunders transitioned to the Project Engineering Department to manage multiple large-scale construction projects. She was promoted to director of Generation Services in 2013 to oversee support services for the companies’ power plants. In 2017, Saunders was named the director of Safety and Technical Training where she implemented strategies, programs and procedures designed to ensure the safety of LG&E and KU employees, business partners and the general public.
Prior to joining LG&E, Saunders worked as a long-distance call center manager and organizational development manager for AT&T in her hometown of Pittsburgh.
Saunders attended The American University in Washington, D.C. obtaining her bachelor’s degree in communications and master’s degree in human resources/organizational development. She is very active in her church and the community, and she serves on the boards of The Kentucky Performing Arts Foundation and Leadership Kentucky. She is also a Trustee for Family Scholar House.
