Residential Business Residential We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more. Pay my bill Online One-time payment Phone Mail In person Manage my bill Manage my bill Auto pay Budget payment plan My Notifications Paperless billing Understanding my bill Rate options Rate options Net metering Time of day Energy efficiency Energy efficiency Demand Conservation Electric vehicles & charging stations Marketplace Tips & resources Renewables Renewables Green Energy program Solar Share Solar for your home Assistance programs Assistance programs Assistance programs & resources HUG (Home Utility Gift) Certificates WeCare Residential guides & handbooks Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. See list Business
We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more. Pay my bill Online One-time payment Phone Mail In person Manage my bill Manage my bill Auto pay Budget payment plan My Notifications Paperless billing Understanding my bill Rate options Rate options Net metering Time of day Energy efficiency Energy efficiency Demand Conservation Electric vehicles & charging stations Marketplace Tips & resources Renewables Renewables Green Energy program Solar Share Solar for your home Assistance programs Assistance programs Assistance programs & resources HUG (Home Utility Gift) Certificates WeCare Residential guides & handbooks Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. See list
Residential Business Residential Start service Start service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Stop service Stop service You will need to provide: Account number and the last four digits of the account holder's Social Security number. Location and contact information. Access to meter location. Move service Move service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Your previous account number. Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable....more Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable. Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. Business
Start service Start service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Stop service Stop service You will need to provide: Account number and the last four digits of the account holder's Social Security number. Location and contact information. Access to meter location. Move service Move service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Your previous account number. Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable....more Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable. Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Report an electric outage Report a gas outage or leak Report a Streetlight outage Sign up for outage texting Outage map Public safety during an outage Public safety during an outage Downed power line Storm/outage safety Suspected gas leak Common questions during a power outage See all Suspected gas leak Suspected gas leak If you suspect a natural gas leak, ALWAYS leave the area immediately. If you need immediate assistance, or to report a gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Press releases Newsroom / Press releases Current 2019 2018 2017 2016 & Older LG&E and KU help customers manage winter’s impacts February 23, 2021 Utilities remind customers of helpful tips and resources for assistance (LOUISVILLE, Ky.) – With the forecast calli... LG&E and KU offer safety reminders ahead of frigid, icy winter weather February 9, 2021 Utilities provide tips to help area residents stay safe and warm (LOUISVILLE, Ky.) – With colder temperatures and i... LG&E and KU’s Solar Share facility to double current size January 27, 2021 Two more sections of facility now fully subscribed; construction to begin this spring (LOUISVILLE, Ky.) – LG&E ... LG&E and KU request bids for energy to continue to reliably serve customers January 7, 2021 Utilities’ aging coal-fired generating units nearing end of economic life (LOUISVILLE, Ky.) – Louisville Gas and El... Kentucky Utilities earns top honors in customer satisfaction December 17, 2020 J.D. Power study places utility highest among its Midwest/Midsize peers (LEXINGTON, Ky.) – For the fifth year... NTI support agencies receiving $100,000 to expand education assistance, close achievement gap December 11, 2020 LG&E and KU Foundation funding Louisville and Lexington agencies offering help during pandemic (LOUISVILLE, Ky.... More than $2.2 million on the way to assist nonprofit organizations in 2021 December 1, 2020 LG&E and KU employees pledge dollars to community assistance programs across the Commonwealth (LOUISVILLE, Ky.)... Thankful for help: LG&E and KU offer support to fellow utilities November 24, 2020 Company crews, contract partners help restore service during an unprecedented year. (LOUISVILLE, Ky.) — When Mother N... Kentucky Utilities Company earns top honors in segment for electric business study November 20, 2020 Utility ranked highest among its Midwest/Midsize peers by J.D. Power (LEXINGTON, Ky.) – For the second year in a ro... Utilities unite to protect customers from scams November 18, 2020 Fifth annual event raises consumer awareness, offers resources (LOUISVILLE, Ky.) — Today, Nov. 18, marks the fifth ... Keeping rates low and investing in Kentucky, priorities for LG&E and KU November 13, 2020 Promoting economic recovery and providing more energy options for customers remain key (LOUISVILLE, Ky.) – Througho... Get winter ready November 10, 2020 Project Warm and LG&E offer information to help prepare for the cooler season (LOUISVILLE, Ky.) – Kentucky may ... Pagination 1(current) 2 3 4 5 Next page Last page