Residential
Assistance programs
Assistance programs
Residential guides & handbooks
Residential guides & handbooks
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Who needs more paper? If you’re looking for a way to simplify your life and reduce the amount of paper you get in the mail, consider going to paperless billing for your monthly bill. You’ll receive an email each month that provides a brief summary of your bill – the current amount due and the payment due date – along with a link to view your complete bill safely and securely.
Signing up for paperless billing is easy. First, sign in to your online account (or create one in just a couple of minutes at my.lge-ku.com). Once you are signed in, click “Billing Options,” “Paperless” and “Authorize.” That’s it.
With paperless billing, it’s also a good idea to consider My Notifications. You’ll receive a bill payment reminder by the method of your choice – text, email and/or voice call. You can also choose when you are notified – when your bill is ready for viewing, five days before the payment due date or one day past the due date (only if your payment hasn’t been received).