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photo of LG&E Center building in downtown Louisville, Kentucky

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve nearly 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 324,000 natural gas and 407,000 electric customers in Louisville and 16 surrounding counties. KU serves 549,000 customers in 77 Kentucky counties and five counties in Virginia.

Key strengths

  • Continuous best-in-class customer satisfaction ratings of all Midwest-utilities
  • Highly ranked among all U.S. utilities for efficiency through operational focus
  • Leading utility in Kentucky — with a stable regulatory environment, steady demand growth, and reasonable returns on regulated assets
     

Regulated utility operations

Two utility businesses that are regulated in Kentucky by the Kentucky Public Services Commission.

  • Louisville Gas and Electric Company, part of the PPL Corporation (NYSE: PPL) family of companies, is a regulated utility that serves 324,000 natural gas and 407,000 electric customers in Louisville and 16 surrounding counties. 
  • Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, is a regulated utility that serves 549,000 customers in 77 Kentucky counties and five counties in Virginia that are serviced by Old Dominion Power Company, the name under which KU operates in Virginia.