Common questions during a power outage

utility pole with power lines against a blue sky

Why can’t LG&E and KU bury all of the electric power lines to avoid power outages?

illustration of a neighborhood with the lights out

I have underground service in my subdivision, but my service is still out. Why?

lamp on a nightstand

Why do my lights dim?

man in bucket truck removing limbs from a tree near power lines

Why should I allow LG&E or KU to trim my trees?

fallen tree over a wooden fence in a backyard

Will LG&E and KU pick up and remove my tree debris after a storm?

gloved hands with pruning saw trimming branches

Should I trim my own trees?