I can see crews near my home, but why are they standing around talking?
Why do I see crews near my home, but I’m still without power?
After a storm, why does my neighbor have power, but I do not?
Why don’t I have an estimated time of restoration?
How do you determine estimated times of restoration?
How do you prioritize the order of power restoration?
What are important safety tips I should know before using a generator?
Do you reimburse for spoiled food during an extended power outage?
Why can’t LG&E and KU bury all of the electric power lines to avoid power outages?
I have underground service in my subdivision, but my service is still out. Why?
Will LG&E and KU pick up and remove my tree debris after a storm?