Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.
Once you have called LG&E or KU, you may then press one of these fast-path options
LG&E Electric Outage
KU Electric Outage
Make a payment
Account Balance/Due Date and Meter Reading Window
Reconnect Service (speak with a rep)
Auto Reconnect (self-service)
Payment Info - Online, Locations, Mail Address, Office
Stop or Move Existing Service
Start New Service
Billing & payment addresses
You can mail your payment and stub using the convenient return envelope we include in your monthly statement.