We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.
Once you have called LG&E or KU, you may then press one of these fast-path options
LG&E Electric Outage
2-1-2
KU/ODP Electric Outage
2-1
LG&E Gas Emergency
2-1-1
Make a payment
2-2-3
Billing Questions
2-2-4-5
Account Balance/Due Date and Meter Reading Window
2-2-1
Reconnect Service (speak with a rep)
2-2-2-2
Auto Reconnect (self-service)
2-2-2-2-1
Payment Info - Online, Locations, Mail Address, Office
2-2-2-4
Energy Efficiency
2-4-2
Stop or Move Existing Service
2-3-1
Start New Service
2-3-2
New Construction
2-3-3
Website Assistance
2-4-1
