Business contact options

On Monday, Oct. 13, our call centers will be closed for the holiday. (Note: We are available 24/7 for emergencies such as natural gas leaks or odors.)

In the days immediately following a holiday, call volumes are often higher than usual. Consider using our online options to pay your bill, check your account or access other account details. Our mobile app, online offerings and phone self-serve options are always available 24/7/365. 

Online

We are experiencing a high volume of online requests. Please do not submit multiple requests for the same issue, as it can further delay our response time. To expedite your request, please call us at 502-589-1444 (LG&E) or 800-981-0600 (KU or ODP).

Emergencies

Suspected gas leak

If you suspect a natural gas leak, ALWAYS leave the area immediately.

Then call 911 and LG&E.
Call LG&E at 502-589-1444 or 800-331-7370 and press 1-1-1
NEVER report a gas leak by email.

Power line or pole down

LG&E: 502-589-1444 
or 800-331-7370 (press 1-1-2)

KU/ODP: 800-981-0600 (press 1-1)

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