Business phone numbers

• Monday - Friday, 8 a.m. - 6 p.m.
• 24-hour automated services
• Emergencies 24 hours 7 days a week

LG&E Business

502-627-3313 or 800-331-7370

KU/ODP Business

859-367-1200 or 800-383-5582

24-hour automated services

Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.

Once you have called LG&E or KU, you may then press one of these fast-path options
LG&E Electric Outage	2-1-2
KU Electric Outage	2-1
Gas Emergency	2-1-1
Make a payment	2-2-3
Billing Questions	2-2-4-5
Energy Efficiency	2-4-2
Account Balance/Due Date and Meter Reading Window	2-2-1
Payment Arrangements	2-2-2-1
Reconnect Service (speak with a rep)	2-2-2-2
Auto Reconnect (self-service)	2-2-2-2-1
Payment Info - Online, Locations, Mail Address, Office	2-2-2-4
Stop or Move Existing Service	2-3-1
Start New Service	2-3-2
New Construction	2-3-3
Website Assistance	2-4-1