Automated services

Did you know you can call 24 hours a day, 7 days a week to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative. 

Service Call Center hours 
Monday - Friday
Residential: 7am - 7pm 
Business: 8am - 6pm
Emergencies 24 hours 7 days a week

LG&E Residential
502-589-1444 or 800-331-7370

LG&E Business
502-627-3313 or 800-331-7370

KU/ODP Residential

KU/ODP Business
859-367-1200 or 800-383-5582

Use this Speed Dial list to reach certain automated services the quickest way possible when you call.

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