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A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.

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Start service

You will need to provide:

Account holder's full Social Security number.
Location and contact information.
Access to meter location.

Start service request

Stop service

You will need to provide:

Account number and the last four digits of the account holder's Social Security number.
Location and contact information.
Access to meter location.

Stop service request

Move service

You will need to provide:

Account holder's full Social Security number.
Location and contact information.
Access to meter location.
Your previous account number.

Move service request

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable....more

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable.

Download the checklist (0.55mb) Learn more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.

See list

Business

Bill Payment | My Account

Outages

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Report a gas outage or leak

Report a Streetlight outage

Sign up for outage texting

Outage map

Public safety during an outage

Downed power line Storm/outage safety Suspected gas leak Common questions during a power outage See all

Suspected gas leak

If you suspect a natural gas leak, ALWAYS leave the area immediately.

If you need immediate assistance, or to report a gas leak/odor, contact us at:

LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)

LG&E and KU site search

Residential guides & handbooks

Electric service handbooks

KU Electric Service Handbook (8.51mb) LG&E electric service handbook (8.73mb)

Natural gas

Natural gas customer piping handbook (3.22mb)

Load Data Sheets

LG&E Builder/Developer Electric Load Data Sheet (0.75mb) LG&E Builder/Developer Gas Load Data Sheet (0.2mb)

Watt finders guides

Watt Finders Guide KU (1.27mb) Watt Finders Guide LG&E (1.26mb) Watt Finders Guide ODP (1.26mb)

Interconnection Requirements

LG&E/KU Interconnection Requirements for Customer-Sited Distribution Generation (0.65mb) LG&E/KU Interconnection Requirements for Parallel Standby Generation Schemes - Type 1 (0.18mb) LG&E/KU Interconnection Requirements for Parallel Standby Generation Schemes - Type 2 (0.19mb) LG&E/KU Interconnection Requirements for Parallel Standby Generation Schemes - Type 3 (0.2mb) LG&E/KU Interconnection Requirements for Parallel Standby Generation Schemes - Type 4 (0.2mb)

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Residential guides & handbooks

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Business

Report an electric outage

Report a gas outage or leak

Report a Streetlight outage

Sign up for outage texting

Outage map

Public safety during an outage

Public safety during an outage

Suspected gas leak

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Electric service handbooks

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Natural gas

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Load Data Sheets

Load Data Sheets

Watt finders guides

Watt finders guides

Interconnection Requirements

Interconnection Requirements