Easy ways you can do business with us through the LG&E, KU and ODP app

Montage of LG&E and KU app screens

Our app allows you to take action on your own time. (No need to wait in a virtual line!)
The power is in your hands.

Billing and payment

  • Make a payment using one of our various payment options (including checking/savings account payments with no additional fee)
  • Sign up for paperless billing (view video)
  • Sign up for Auto Pay (view video)
  • Check your account balance
  • View your payment history
  • Use your account barcode to make cash payments in the checkout lane at approved retailers near you

Past due accounts


  • Report an outage (view video)
  • Check on an outage status
  • View outage map

More account features

  • View monthly usage graph and detailed usage history
  • Easily select between multiple accounts
  • Set up notifications (view video)
  • Manage profile and account information
  • Locate payment centers for cash payments

Guest access (no log in required)

  • Make a one-time payment 
  • Report outages

Click/tap below to download the app from popular app stores

Have a minute or two?

Watch quick videos to see how you can take these actions on the app.

  • Sign up for paperless billing
  • Know how much to pay to avoid disconnection
  • Make a payment arrangement
  • Schedule reconnection


Suspected gas leak

If you suspect a natural gas leak, ALWAYS leave the area immediately.

LG&E: 502-589-1444 
or 800-331-7370 (press 1-1-1)

Power line or pole down

LG&E: 502-589-1444 
or 800-331-7370 (press 1-1-2)

KU/ODP: 800-981-0600 (press 1-1)


Compliment, complaint or issue with the mobile app? Contact us here.