Empowering safety for our customers and our community

Safety is the foundation for all we do at LG&E and KU. We offer safety tips and information to ensure you, your family members and friends, our employees and business partners remain safe each and every day.

dusk image of downtown Louisville with LG&E building lit up in green

COVID-19 Information

At LG&E and KU, health and safety is our top priority during the COVID-19 pandemic.

Serving our customers safely is always our first priority, including ensuring that our customers are aware of potential scams and ways to keep their data safe and secure.

Contact 811 before performing any excavation work. 811 will coordinate with member utilities to mark any underground utility lines in the area.

Safe use of electricity can prevent fires in your home and injuries to your family.

There is no time like the present to prepare yourself and those in your care for emergencies and disasters.

As damage prevention champions, LG&E is focused on educating the professional excavator community about 811 – a FREE statewide service. Kentucky law requires anyone who plans to move dirt to submit a locate request to 811 before digging. Know the ground rules. Remember, 811 before you dig.

Your role as emergency responders, like ours, is critical to ensuring the safety of everyone in the communities we serve.

When flood waters threaten homes, customers wonder how to ensure the safety of their appliances and their gas and electric service in case their home floods.

If you suspect a natural gas leak, ALWAYS leave the area immediately.

Before you start your home improvement project, plan carefully to to keep you and your family safe.

When trees are planted without regard to their surroundings, or are not properly maintained, they can create serious issues that grow worse each year. 

Be safe during inclement weather that may cause service outages.