Public safety

Identifying our employees

Our employees or contractors who have been hired to work on our behalf may contact you regarding a meter reading or other service issue.

Employee and pet safety

Serving our customers safely is always our first priority. Help us keep our workers – and your pets – safe when they are on your property by keeping your pets secured.

Scams

There are instances when criminals target utility customers, falsely claiming to be a representative of the utility in order to scam you into sharing financial information. Most often, the individual claims the person or organization is behind on their energy bill and threatens to shut down the power soon if the money is not paid.

line technician demonstrating live power line safety

Live line electrical safety exhibit

We take our mobile electrical safety exhibit across our service territory to educate first responders, contractors, businesses, school students and the public how to stay safe around electricity. The exhibit is a scaled-down 7200-volt electrical distribution system featuring live electrical wires, utility poles, and transformers. Our trained employees use ladders, gloves, and other tools in a controlled environment to show what happens when those items come in contact with live electrical lines.

To request a demonstration, email Mark Wallace at mark.wallace@lgeku.com.

Mini City safety exhibit

Powertown™ is a high voltage demonstration model that helps the public learn about the dangers of coming into contact with overhead and underground power lines. This interactive exhibit is on an 8-foot table display and highlights common electrical hazards found in residential and agricultural communities.

With Powertown™, we can safely demonstrate several types of electrical hazards, including:

  • What happens if something like an antenna, kite, or metal pole touches an overhead power line
  • How tree branches can become dangerous if they contact power lines
  • Why digging into the ground without checking for buried lines can be risky
  • Why it’s important to stay away from pad mounted transformers (the green electrical boxes seen in neighborhoods)
  • How a fallen power line can energize a vehicle or a metal fence
  • Why metal ladders should never be used near a home’s power line connection

These demonstrations help the public understand electrical safety in a memorable and engaging way—without any real danger.

To request a demonstration, email Mark Wallace at mark.wallace@lgeku.com.

a table with a mini city on top

Safety information for kids

Children can become an e-SMARTkid. Becoming e-SMART means learning about electricity and natural gas, and how to use it safely and wisely.

Driver safety

Do you know what to do if you hit an electric pole or gas meter while driving? Our website provides live-saving safety information so you can be an e-smart driver!