We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Looking for the perfect gift idea for that hard-to-buy-for person on your gift list? Give them a Home Utility Gift (HUG) certificate. A Power HUG credits the utility account of any LG&E, KU or ODP customer. Instead of working like traditional gift certificates, which can get lost or become obsolete if the store or restaurant goes out of business, a Power HUG is a credit placed directly on the recipient’s account.
Power HUGs are ideal during challenging times. They make the perfect gift for families or businesses in need, senior citizens, newlyweds and college students who live off campus. Power HUGs also make a great gift for churches, non-profits, local businesses and social service organizations who struggle to manage routine operating expenses throughout the year.
When you purchase a Power HUG, we’ll automatically deduct the amount of your purchase from the recipient’s next bill. And we’ll mail (or email) you a gift certificate you can present to the recipient to let them know you bought them a Power HUG. The recipient does not need to take any action when you present them with the HUG certificate. You can remain anonymous if you like.
Complete the order form. You can complete it online then print it or you can print then complete it. Send the completed form and a check or money order for the amount of your Power HUG purchase to us.
Mail to:
LG&E and KU
HUG Program
820 West Broadway – 1st Floor
Louisville, KY 40202
Include a check or money order for the amount of your HUG purchase.
We can email the HUG certificate and your receipt if you prefer. If you do not want us to email it to you, we will mail it to you or directly to the recipient if you select that option. Please allow 10 business days for processing.
