Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers across more than 90 counties and have consistently ranked among the best companies for customer service in the United States. LG&E serves 329,000 natural gas and 418,000 electric customers in Louisville and 16 surrounding counties. KU serves 558,000 electric customers in 77 Kentucky counties and five counties in Virginia. 

Key strengths

• Continuous best-in-class customer satisfaction ratings of all Midwest-utilities
• Highly ranked among all U.S. utilities for efficiency through operational focus
• Leading utility in Kentucky — with a stable regulatory environment, steady demand growth, and reasonable returns on regulated assets

Regulated utility operations

Two utility businesses that are regulated in Kentucky by the Kentucky Public Service Commission.

• Louisville Gas and Electric Company, part of the PPL Corporation (NYSE: PPL) family of companies, is a regulated utility that serves 329,000 natural gas and 418,000 electric customers in Louisville and 16 surrounding counties.
• Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, is a regulated utility that serves 558,000 electric customers in 77 Kentucky counties and five counties in Virginia that are serviced by Old Dominion Power Company, the name under which KU operates in Virginia.