Stop business service

Please allow up to one business day for your request to be processed. We ask that you complete the entire form. All fields marked with an asterisk () are required. Incomplete applications cannot be processed.

If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600.

Requirements

  • Change of service requires a three (3) business day notice prior to desired change date. 
  • Please help us complete your service request by providing access to any basement/cellar where the meter is located. If the meter is outside, please ensure your gate or fence is unlocked. In addition, please remove your pets from the area where the meter is located.

If business is not active and in good standing with Secretary of State it will need to be listed in an individual's name "doing business as" the company name. The following individual information is needed:

Type of service
The Kentucky Public Service Commission has ordered that utility service should not be disconnected for nonpayment and the Governor of Kentucky has suspended evictions within the state until further notice. Have the occupying party contact us for service to be placed in their name as soon as possible.
The Virginia State Corporation Commission has issued a moratorium on service disconnections during the COVID-19 outbreak. Have the occupying party contact us for service to be placed in their name as soon as possible.