Power outage reporting is fast and simple:
- Make sure your mobile phone number on file with us is up-to-date:
- Once your mobile number is up-to-date, add LG&E-KU to your contacts. Use 4LGEKU (454358) for our number.
- Now you’re ready! To report a power outage, simply text OUTAGE to our contact number.
- For outage updates, just text STATUS
For near-real-time information about outages on your computer or smartphone, you can also view our Storm & Outage Map. You’ll find a summary of outages by zip code and county, and estimated restoration time.
For more information, review our terms and conditions.