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Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
An LG&E or KU employee or contractor reads and records the meter readings in person.
An LG&E or KU employee or contractor has re-checked the meter in person and verifies the reading on a hand-held device.
The reading is performed at LG&E and KU’s office, and is based on historical usage, an average from previous months or the previous year. Any over-estimation or shortfall will be adjusted on the next bill or when an actual or verified read takes place.
In rare cases, customers can report their own meter readings to the company, but LG&E and KU will perform an actual read periodically to verify the information.
A kilowatt (kW) is a metric that equals 1,000 Watts of power. Wattage, in turn, indicates how much power a device can provide over a relative amount of time.
A kilowatt-hour (kWh) is a measure of the total energy used over a specific period of time.
Note: The example above reflects rates approved by the Kentucky Public Service Commission, effective May 1, 2019 (LG&E)
The actual voltage/current used is often too large to be registered by your meter. Therefore, a meter’s registering capacity may only represent a small percentage of your actual load. To determine the actual usage on the demand meter, the registered usage must be multiplied by the meter multiplier.
Demand (kW/kVA) is the rate at which you consume electricity, or the amount needed to power your business at any point.
