Common questions about natural gas and 811

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  • Never report a natural gas leak online. ALWAYS LEAVE IMMEDIATELY then CALL LG&E at 502-589-1444 (outside Louisville call 800-331-7370)

What happens when I contact Kentucky 811?

Do I have to contact 811 if I'm digging myself?

Why are there flags in my yard or paint on my sidewalk?

What are some tools used to inspect natural gas lines?

How do I know if I have a gas leak?

What are the steps for restoring my natural gas service?

What are the steps for restoring my service when an incident affects a large area?

Can I remove the flags in my yard?