Residential Business Residential We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more. Pay my bill Online One-time payment Phone Mail In person Manage my bill Manage my bill Auto pay Budget payment plan My Notifications Paperless billing Understanding my bill Rate options Rate options Net metering Time of day Energy efficiency Energy efficiency Demand Conservation Electric vehicles & charging stations Marketplace Tips & resources Renewables Renewables Green Energy program Solar Share Solar for your home Assistance programs Assistance programs Assistance programs & resources HUG (Home Utility Gift) Certificates WeCare Residential guides & handbooks Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. See list Business
We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more. Pay my bill Online One-time payment Phone Mail In person Manage my bill Manage my bill Auto pay Budget payment plan My Notifications Paperless billing Understanding my bill Rate options Rate options Net metering Time of day Energy efficiency Energy efficiency Demand Conservation Electric vehicles & charging stations Marketplace Tips & resources Renewables Renewables Green Energy program Solar Share Solar for your home Assistance programs Assistance programs Assistance programs & resources HUG (Home Utility Gift) Certificates WeCare Residential guides & handbooks Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. See list
Residential Business Residential Start service Start service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Stop service Stop service You will need to provide: Account number and the last four digits of the account holder's Social Security number. Location and contact information. Access to meter location. Move service Move service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Your previous account number. Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable....more Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable. Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. Business
Start service Start service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Stop service Stop service You will need to provide: Account number and the last four digits of the account holder's Social Security number. Location and contact information. Access to meter location. Move service Move service You will need to provide: Account holder's full Social Security number. Location and contact information. Access to meter location. Your previous account number. Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable....more Moving checklist Now is a great time to get organized so your new place is safe, efficient and comfortable. Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more Residential guides & handbooks A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Report an electric outage Report a gas outage or leak Report a Streetlight outage Sign up for outage texting Outage map Public safety during an outage Public safety during an outage Downed power line Storm/outage safety Suspected gas leak Common questions during a power outage See all Suspected gas leak Suspected gas leak If you suspect a natural gas leak, ALWAYS leave the area immediately. If you need immediate assistance, or to report a gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Common questions about natural gas and 811 Safety / Gas / Common questions... Get answers directly from our subject matter experts Empowering you to take the proper safety steps Never report a natural gas leak online. ALWAYS LEAVE IMMEDIATELY then CALL LG&E at 502-589-1444 (outside Louisville call 800-331-7370) What happens when I contact Kentucky 811? What happens when I contact Kentucky 811? Do I have to contact 811 if I'm digging myself? Do I have to contact 811 if I'm digging myself? Why are there flags in my yard or paint on my sidewalk? Why are there flags in my yard or paint on my sidewalk? What are some tools used to inspect natural gas lines? What are some tools used to inspect natural gas lines? How do I know if I have a gas leak? How do I know if I have a gas leak? What are the steps for restoring my natural gas service? What are the steps for restoring my natural gas service? What are the steps for restoring my service when an incident affects a large area? What are the steps for restoring my service when an incident affects a large area?