Contact for your account balance / due date

24/7 automated system

Learn your account balance, pay by phone or find out when your bill is due. Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative. 

Customer service

  • Monday - Friday, 7 a.m. - 7 p.m. ET
  • LG&E: 502-589-1444 or 800-331-7370 then 1-2-1
  • KU: 800-981-0600 then 1-2-1

Contact us in person

Contact us online

My Account

You can check your account balance, due date and see past bills using My Account.