For this type of request, we recommend that you contact us by phone.
24/7 automated system
Learn your account balance, pay by phone or find out when your bill is due. Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.
- Monday - Friday, 7 a.m. - 7 p.m. ET
- LG&E: 502-589-1444 or 800-331-7370 then 1-2-4-5
- KU: 800-981-0600 then 1-2-4-5