Opt out request

As a part of our meter upgrade project, electric meters are being upgraded and gas modules are being installed at no additional cost to customers. The meter exchange will only take a few minutes and you do not need to be present. The new advanced meters help you manage your energy use and allow us to offer new tools and services to our customers.

Customers who choose to not have their meter upgraded – referred to as opt out – may do so. (Opt-out fees apply to offset charges associated with the manual processes required to provide service.)

Once you receive notifications that service technicians will soon be in your area, and you do choose to opt out, please complete the form below and one of our representatives will contact you to discuss the process and the opt-out fees.

We ask that you complete the entire form. All fields marked with an asterisk (*) are required.