Need information? We’re here when you need us.

Posted | January 30, 2020

We understand there are times when you have a question about your service or a bill that may be higher than usual. That’s why we make it as easy as possible to contact us when you need answers or information regarding the most frequently requested topics.

You have access to a great deal of information through our fast-path automated system or via your online account. (Easily create an account at You can report an outage, make a payment, find payment information or start new service anytime day or night. Have a question about your bill? Call and press 1-2-4-5 to be directed to one of our friendly reps (Monday through Friday, 7 a.m. to 7 p.m.) who will be happy to help you.

You can also visit a service center or one of our authorized pay agents. Go to to find a location near you.