Safety is the driving force behind power restoration

It’s no secret spring storms frequently lead to power outages. If your electricity goes out, one of the first things you should do is shut off your main breaker or make sure any heat-generating appliances (e.g., oven, stove, toaster oven) are turned off. That could help prevent a fire when your power is restored. 

And speaking of restoring power, it takes some time because line technicians first have to visit the impacted area and determine the cause. Only then can we provide you an estimated time of restoration. And, of course, the length of time can vary quite a bit depending on the specific issue and what must be done to address it. For example, when a pole breaks, a new one must be delivered, and a crew dispatched to install it. In some cases, crews will find additional damage after they’ve arrived, which will add time to the repair. 

At the end of the day, safety rules. Our goal is to restore your power as quickly as we can, but we will only turn the power back on when we have completed repairs and know for certain it is safe to do so. 

Visit lge-ku.com/outages for more information.