Connecting with customers where they live via a popular social media platform

April 1, 2021

To borrow a phrase from the timeless children’s TV show “Mister Rogers’ Neighborhood,” we’re asking customers, “Won’t you be my neighbor?” on Nextdoor, the popular social media channel where neighbors come together.

The company recently joined Nextdoor as another way to communicate important information to customers on a variety of topics, such as electric safety, emergency preparedness, outage updates, system work, scam prevention tips and community events, to name a few.

We can also target posts to Nextdoor members by city, county, ZIP code and neighborhood, as needed. The platform allows us to immediately communicate to hundreds of thousands of customers who are Nextdoor members.

Nextdoor is free for residents. Each neighborhood has its own private Nextdoor neighborhood site, accessible only to residents of that neighborhood, and all members must verify they live within a particular neighborhood before joining Nextdoor.

Members aren’t required to “follow” or “like” us to receive updates from the company. They will automatically see any update posted by the company that is intended for them.

Visit or download the Nextdoor app to sign up.