For the next few months, winter storms are a real possibility. Occasionally, a severe storm – with heavy doses of ice, wind and/or snow – could lead to a power outage. Just know our crews will work hard to restore power as quickly and as safely as possible if your service is interrupted. Download our mobile app at lge-ku.com/app to easily report and receive updates on power outages. You can also text us at 4LGEKU (454358) to report an outage. Text STATUS to get outage updates. Check to be sure the mobile phone number in your My Account is up to date before severe weather hits.
Now is the time to prepare in the event a storm does leave you without power.
- Assemble an emergency kit. Include a flashlight, a battery-operated radio, extra batteries and a first-aid kit at the minimum. Also, having a portable charger for your cellphone would be wise. (Make sure it’s charged.)
- Gather a supply of nonperishable food (canned goods, bagged snacks, granola bars, etc.). Also, keep your refrigerator and freezer doors closed as much as possible to protect your perishable food.
- Grab some candles or lanterns. (Don’t forget the matches.) Be sure to keep them away from any flammable materials, such as drapes or curtains. And never leave them unattended while burning.
- Have plenty of dry firewood if you have a fireplace or wood stove.
Please remember to stay away from any downed power lines. You should always assume they are live. If you see any downed lines, call us and then press 1-1-2.