Residential
Assistance programs
Assistance programs
Residential guides & handbooks
Residential guides & handbooks
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-2)
Most electric power outages are temporary and do not necessarily require back-up power supplies. However, many people have special needs or want the security of knowing they have back-up generation in the event of an emergency.
If you own a portable generator for use in emergency situations, it is extremely important that you operate it safely. Improper installation or use can lead to house fires or electricity feeding back into our electric system endangering the lives of our repair crews.
Before you buy a generator, make sure it's the right size for your needs. Always consult with a qualified, licensed electrician and/or review the manufacturer's instructions before you install the generator.
A qualified, licensed electrician can ensure your generator is properly installed and that the wires in your home are isolated (using a special transfer switch) from our electric system.
Portable generators should always be operated outside and should be properly vented. You should never refuel your generator when it is operating.