Public safety - power lines

If you need immediate assistance, or to report a down wire, contact us at: 

  • LG&E: 502-589-1444 or 800-331-7370
  • KU/ODP: 800-981-0600

Making home improvements - such as adding a garage or a pool to your property - can be a good investment that can add to the value of your home. Before you build, however, you should plan the addition or installation carefully to save yourself time and inconvenience.

If you're adding an extension, such as a new room or a screened porch, consider the new roofline carefully. If a power line will come near the completed addition, be sure to call us first. It may be necessary to have the line moved before you begin the project.

If you are thinking about installing a swimming pool, do not build it under electrical lines. If a power line should drop into the pool, you or your family could be injured or killed.

Pools should only be built in areas at least 25 feet away from the power line in each direction, with at least 17 feet between overhead lines and diving boards, decks or slides.

Also, pools and decks should be installed at least five feet away from all underground lines. Improperly situated pools must be corrected at the customer's own expense, or we will be forced to shut off electricity to the home.

If you have further questions, please call us before you begin to build.

Transferring equipment on utility poles

Oftentimes, service providers share space for cables and wires on existing utility poles because it may be required by law or regulations, and this avoids the need, where possible, to construct duplicate infrastructure.

When utilities like LG&E and KU install new or additional equipment, it may also require replacing the existing utility pole. This ensures the new changes continue to meet certain safety and service reliability requirements. 

If a utility pole must be replaced, each service provider with equipment on the pole is contacted to transfer their equipment to the new pole. 

The last service provider to transfer their equipment will then notify LG&E and KU that the pole is ready to be removed. 

How to report an abandoned utility pole

Sometimes an old utility pole may get left behind accidentally after each service provider moved its equipment to the new one. If a utility pole is no longer in use, you can contact us to report an abandoned utility pole left in your area