WeCare (Weatherization, Conservation Advice and Recycling Energy), is designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more efficient – whether it’s through your own energy conservation efforts, or through the installation of energy-saving devices.
In many cases, homes may not be properly maintained or weatherized as well as they could be; therefore, it takes more energy to heat or cool the home. To pinpoint areas that could use improvement, WeCare participants receive a walk-through analysis from our business partner which includes an inspection of the water heater and furnace certified energy analyst to ensure there are no safety issues. Customers are also educated on ways to reduce energy and receive energy-saving LEDs, aerators and shower heads. In some cases, they may also receive air sealing and attic insulation. Because it can be difficult to make some of the necessary repairs, we work with agencies within the community to identify customers who are heavy users of energy and help them find additional ways to reduce consumption.
Louisville Gas and Electric and Kentucky Utilities residential electric customers and LG&E gas customers may participate in this program.
The eligibility requirements are:
- The customer must have lived in their home for one year with 12 months of continuous service.
- The customer's home must not have received WeCare services or an On-Site Home Energy Analysis in the last three years.
- The customer's income must meet the guidelines of the federal government's Low Income Heating Assistance Program (LIHEAP).
- Some improvements to rental homes will require landlord consent.
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