Help Topics
Commercial Rebates Help

How do I apply for Commercial Rebates?

For step-by-step instructions, visit our “How it works” page.

What do I need to include in my Commercial Rebate application as supporting documentation?

A complete application packet includes:

  • A completed and signed application form.
  • Itemized invoices for equipment and proof of payment.
  • Manufacturer specification sheets that include: manufacturer catalog/model number, size, operation and efficiency levels for each piece of proposed equipment. A/C rebates require a copy of the AHRI certificate showing the model numbers of the matched system and the efficiency.
  • Custom rebates require an Excel spreadsheet that documents energy savings.

What is an acceptable proof of payment for a Commercial Rebate?

Acceptable proof of payment includes either a copy of the check or a computer screenshot showing payment information if you have used an automatic payment system.

Am I eligible for this Commercial Rebate program?

Commercial rebates are currently available to all LG&E and KU commercial electric customers who contribute to Demand Side Management as part of their monthly bills. This program is not available to gas-only customers.

Equipment efficiency requirements are subject to change, as Federal Energy Policy Law changes. Further, rebates are subject to change, based on changes in the marketplace. LG&E and KU will post all changes at lge-ku.com/rebate and also will reflect changes/updates on program materials. Applications deemed eligible prior to the date the rebates changed will be eligible for the rebate amount in effect at the time the application was submitted and processed. Rebates will never exceed the cost of the equipment being installed.

What types of improvements are not eligible for Commercial Rebates?

  • Appliances
  • Motor soft starts
  • Fuel switching
  • Programmable thermostats
  • Any electric generation projects
  • Renewable energy technologies

What happens after I've signed up online or by phone for a Commercial Rebate?

After you sign up, an application will be mailed to your business email address for your signature. From there you will need to read, complete and sign the rebate application and gather your supporting documentation. For step-by-step instructions, visit our “How it works” page.

What is the Commercial Rebate site verification?

Site verification may be required to process your rebate application. During site verification, a Franklin Energy representative will confirm quantities, make and model numbers of each equipment type listed on the Installation Confirmation form(s).

If your facility is selected for site verification, you will be contacted by Franklin Energy to schedule an on-site visit to your facility. Someone from your facility will need to accompany our business partner during the site verification. Rebates will remain in a pending status until site verification is complete.

How do I determine my energy savings for customized Commercial Rebates?

Applications for customized rebates must be accompanied by all calculations that document the kWh energy savings when compared to prior equipment. In addition to your completed application packet, please provide all calculations in original format, such as Microsoft Excel® or the modeling software, to allow for easier review. If you need assistance, please contact Franklin Energy at 855-878-1496 or CommercialRebates@franklinenergy.com.  

Can I choose who performs my improvements for qualifying Commercial Rebates?

Yes, customers may select any vendor to supply and/or install the improvements that qualify for commercial rebates. Customers may choose to self-install the equipment.

Who do I contact for more information about Commercial Rebates?

For questions or for more information about the Commercial Rebate Program, call 800-356-5467 (press 2, then 1) or fill out our online Contact Us form.

How far back are Commercial Rebates honored?

Commercial customers are eligible to apply for rebates within 24 months of the date the upgrades were installed. Supporting documentation must confirm upgrades were installed within 24 months of the application date. See the below example:

  • April 1, 2016 - Installation date
  • April 1, 2018 - Deadline to apply for rebate
  • There is no deadline to submit paperwork

 

How long will it take to receive my Commercial Rebate check?

Rebate applications that meet all the necessary requirements will be approved by LG&E and KU. Once a rebate application is approved, your rebate check will be mailed within four to six weeks.

Do labor costs factor into my Commercial Rebate?

Labor costs accrued while installing the improvements are not eligible for rebates. Rebate amounts cannot under any circumstance exceed the cost of the equipment or the total customized project costs.

Do LG&E and KU offer energy audits for commercial customers?

LG&E and KU do not currently offer energy audits for commercial customers. If a customer has an energy audit performed by a service provider, they may qualify for a rebate to help offset part of the cost. Learn more about our rebates for energy audits.

 

What is LEED?

LEED, or Leadership in Energy & Environmental Design, is a green building certification program that recognizes best-in-class building strategies and practices. To receive LEED certification, building projects satisfy prerequisites and earn points to achieve different levels of certification. In order to qualify for LG&E and KU LEED Major Renovations Construction rebates, 1 to 16+ points must be earned in the LEED Energy and Atmosphere, Credit 1 Optimize Energy Performance (EAc1) category. To learn more about LEED, please visit www.usgbc.org/guide/bdc.

My building is already LEED certified. Will my building qualify for a commercial rebate?

In order to be eligible for this rebate, the LEED certified construction must have been received within 24 months to the rebate application date.

I installed upgrades that qualify for a LEED Major Construction rebate, but I also made improvements that would qualify under another rebate category. Which commercial rebate should I apply for?

Apply for both rebates! For existing buildings, customers may apply for both LEED Major Construction rebates as well as other rebates categories such as lighting, A/C units, motors, pumps, VFDs, chillers, custom and energy audits.

I recently constructed a new building. Does it qualify for commercial rebates?

New buildings must have been completed (building is ready for occupancy) within 24 months of the application date.  

How do I apply for Commercial New Construction and LEED New Construction rebates?

You may complete one enrollment and indicate both rebate types within My Account or on the phone as you’re signing up.

Why do I have to apply for a commercial energy audit at the same time as another rebate category?

Our Commercial Rebate Program is designed to help customers save energy and money, thus the reason our energy audit rebates only are available if qualifying improvements are also made to the customer’s business facility. Simply call us or log into My Account and select the rebate category you’d like to apply for in addition to the energy audit rebate.

Does the commercial energy audit report have to recommend and match the rebate products I apply for?

The energy audit report does not have to match the specific improvement for which a customer applies.    

What qualifies for a Commercial Energy Audit?

An energy audit is an inspection, survey and analysis for energy usage for a particular building. The audit identifies opportunities to reduce energy usage.