We’re here for you, now more than ever. See how we’re helping our customers and community get through these unprecedented times. Learn more.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-1)
Due to COVID-19, we have implemented enhanced safety protocols, including the use of additional Personal Protective Equipment (PPE), in accordance with OSHA, the CDC, and state and federal guidelines. This allows us to perform our work in new ways to keep you and our employees healthy and safe.
LG&E and KU employees are practicing social distancing when feasible; requesting customers who are sick remain at a distance and technicians will wear the appropriate protective equipment which may including masks, respirators, gloves and protective suits to ensure the health of both our technicians and our customers.
Safety is our number one priority. LG&E and KU value the safety of our meter readers and field technicians and work to ensure their safety. With more customers working from and spending time at home, we understand your dogs may be spending more time outdoors during the day.
You can help LG&E and KU keep our employees – and your pet – safe by containing your dog away from the meter on reading days, or when work is scheduled on your property. You can find your scheduled meter reading dates in the top section of your bill or when you sign in to your online account.
