KU/ODP heating or cooling assistance programs

If you're faced with a KU/ODP bill that you think you won't be able to handle, or if your service has already been shut off for nonpayment, please contact us as soon as possible. You also can contact one of the agencies* listed below to see if you are eligible for assistance.

*KU/ODP does not determine who is eligible to receive assistance. Funding may be limited.

LIHEAP (Low-Income Home Energy Assistance Program)

LIHEAP is a federally funded program to assist low-income households by offering seasonal financial assistance to prevent disconnection of utility service.

LIHEAP Crisis is now available until March 31, 2023. Crisis assistance will be available until funds run out for people facing disconnection of utilities; co-payment may be required for those who apply.

Please select your city below to find an assistance agency.

Kentucky Assistance Agencies

Virginia Assistance Agencies


Check out these tips and tricks on how to seal up your home to keep the cool air out.

WeCare Program

One of our energy efficiency efforts – WeCare (Weatherization, Conservation Advice and Recycling Energy), is designed to create savings through weatherization and energy education to help customers in need.