2021 Advanced Meter Program road map

With harsh winter weather on the horizon, now is a good time – if you haven’t already – to prepare your home for the cold. For example, caulking and/or adding weatherstripping around doors and windows will help keep warm air in and cold air out. Also, replacing your furnace filter can help your unit run more efficiently.

And as an Advanced Meter customer, once you have done some winterizing on your home, it’s a perfect time to set an Energy Marker. Then later you’ll be able to look back and see how your energy usage may have been impacted by your actions. To get started, just sign in to your MyMeter account and click on Energy Markers on your dashboard.

Check out this short video to learn more.

Visit lge-ku.com/advanced-meter for more information about your advanced meter and other available features. 

When you sign in to your Advanced Meter account, you can quickly choose whether you want to view your electric usage as a chart or as data via your MyMeter dashboard. Plus, the menu – which displays as soon as you log in – includes an easy-to-navigate group of shortcuts taking you directly to any one of a variety of tools to help you get the maximum benefit (i.e., increase energy efficiency and save money) from your advanced meter.

Anytime you need to see the menu just click the “Home” button at the top of your screen.

Learn more about the benefits of our advanced meter program and your MyMeter dashboard.

We place the utmost importance on protecting our customers’ safety and security, and we have strict practices in place to protect your energy usage information. 

As one of our valued customers with an advanced meter, it’s important for you to know that your information is confidential and available only to you, authorized utility personnel as needed (for maintenance, billing and customer service) and those designated by you as an authorized, secondary user. 

Some advanced meter customers have designated the following as authorized secondary users on their MyMeter accounts: 

•    Energy audit service providers.
•    An adult child of an elderly parent who is living alone or traveling.
•    A financial assistance agency that offers assistance with utility bills.
•    The parents of a college student living off campus.

To add a secondary user, sign in to your MyMeter account and follow these steps.

After submitting the request, the secondary user will receive an email from MyMeter with directions on how to access the account. You can remove access from the secondary user at any time by clicking “Delete” under Additional User Access in your user profile.

One of the coolest benefits of having an advanced meter is the ability to easily compare your electric usage over time. When you sign in to your MyMeter dashboard, you can select comparison options from the dropdown menus below the graph.

Check out this short video to learn more.

Visit lge-ku.com/advanced-meter to learn more about your advanced meter.

At LG&E and KU, we’re empowering you to find ways to save.

Nobody likes to be surprised by a bill that’s higher than what they were expecting. As an Advanced Meter Program customer, you can avoid that scenario by setting an Energy Alert.

When you sign in to your MyMeter dashboard, you can easily sign up to receive an alert – by text and/or email – to let you know when your electricity usage exceeds a threshold you set. Learn more in this short video:

Sign in to your dashboard then click on “charts” or “data” to see your detailed usage, which will help you determine the threshold you want to set for your alert.

You can populate the top of your dashboard to show you a snapshot of how your usage, and thus your bill, is trending. Just click on any of the { } at the top of the page to select from a list of widgets you to display.

Finally, don’t forget to check out our website to see other videos highlighting features of your advanced meter and MyMeter dashboard.

At LG&E and KU, we’re empowering you to find ways to save.

Have you recently bought a new appliance? Or maybe you’re planning on buying a new refrigerator, stove or dishwasher sometime in the near future. As an advanced meter customer, you can set an Energy Marker on the day you make the switch from your old appliance to the new one. That will allow you to see how your new, more efficient appliance is helping you reduce your energy usage.

To set an Energy Marker, sign in to your MyMeter dashboard and click on the Energy Markers box. Next, click on the “marker” button at top right, fill in the information and click on “Add Marker.” A marker will automatically be added to your dashboard.

Visit our website to watch videos of Advanced Meter Program features and learn more about your advanced meter.