Advanced Meter Program – road map

Coming Up

  • Energy Yardstick
  • Data Security
  • Neighborhood Comparison
  • Secondary User

 


December 2019

Weather's Impact On Electricity Usage

You are undoubtedly aware that changes in the weather and the outside temperature have a noticeable impact on your monthly bill – whether you heat your home with an electric heat pump, spend more time indoors watching TV or cooking, or your lights are on longer because it gets dark so much earlier during the winter months.
 
Fortunately, as an Advanced Meter customer you can see your near real-time electric usage so you know the impact colder weather can have on your usage. (Reminder: If you use natural gas to heat your home, gas usage information is not shown. Your advanced meter only indicates electricity usage.)
 
To view your usage, sign in to your MyMeter dashboard.
 
Chart view

MyMeter chart view

Here you can see more clearly how as the temperature fluctuates, electricity increases or decreases accordingly.

Please note that the chart defaults to “Average Temperature.” You can use the drop down menu to select other comparisons such as “High Temperature,” “Low Temperature” or “Neighborhood Average.” Learn more about the different comparison options.

Sign in to your MyMeter dashboard to view your usage and learn more about the other features and benefits of your advanced meter.

See you next month!
 


November 2019

Find out what you’ve been missing.

Did you know your LG&E and KU advanced meter gives you access to an online dashboard – called MyMeter - that provides tools and information that can help you save energy – and money?

When you sign in to your MyMeter dashboard, you can:

  • view your near real-time and historical energy usage
  • compare your usage to weather data in your area
  • see how your usage compares to other customers in your area
  • sign up for text alerts about your usage
  • set Energy Markers. Energy Markers serve as reminders for when you were on vacation, had a party or hosted houseguests, made energy efficiency improvements.            
  • compare rates to see if another rate offers potential cost savings (recommended for those who’ve had their advanced meter for at least a year)

To learn more about any of the features mentioned above, please visit our program page that includes tutorials and FAQs.

Why wait? Take advantage of all this and more. Sign in to your MyMeter dashboard today.
 


October 2019

Thanks for being one of the thousands of LG&E and KU customers with an advanced meter. This outreach is designed to inform, educate and help you get the maximum benefit out of your advanced meter and the insights it provides. That, in turn, will help you better manage your energy usage. Each month we’ll send out a short email to our Advanced Meter Program participants and take a closer look at some aspect or feature of the program.

While we’re at full program capacity among both KU and LG&E customers (20,000 combined Residential Service – RS – rate and General Service – GS – rate customers), our waiting list continues to grow as more customers reach out to request an advanced meter.

How are you using the data from your MyMeter dashboard? What's your favorite feature? Drop us an email and let us know. And don’t forget, we’re always happy to answer any questions or hear your suggestions.
 


September 2019

We are at full program capacity among both KU and LG&E customers (20,000 combined Residential Service – RS – rate and General Service – GS – rate customers), and our waiting list is growing as customers continue to reach out to request an advanced meter.

How are you using the data from your MyMeter dashboard? What is your favorite feature? Drop us an email and let us know. And don’t forget, we’re always happy to answer any questions or hear your suggestions. We’ve been hearing from users sharing their experiences with their advanced meters...

“The most useful feature that I have is the ability to see the costs of energy on a daily basis. If it is a very warm day, I can set the temperature a couple of degrees higher and see the results of that change in just a couple of days. Very useful for monitoring usage and costs.”

- Loren

“Now that I have the advanced meter, I'm able to track my electric usage and manage the cost of my electricity. My favorite part of the advanced meter program is the online accessibility and dashboard.”

- Kathy

This month's topic...

Secondary Users

Did you know you can designate a secondary user or users to have access to your MyMeter dashboard?

Your electricity usage information is confidential and available only to you (authorized utility personnel have access as needed for maintenance, billing and customer service). Your safety and security are of the utmost importance to us. That’s why we have stringent practices in place to protect your energy usage information. However, you may choose to allow someone else, such as your spouse or roommate to have access to your usage information.

Examples of secondary users often include:

  • Energy audit service providers.            
  • An adult child of an elderly parent who is living alone or traveling.            
  • A financial assistance agency that offers assistance with utility bills.            
  • The parents of a college student living off campus.

collage of secondary users

To add a secondary user to your MyMeter account simply: 

  1. Click the silhouette at the upper right of the dashboard and select “User Profile.”
    screen shot of MyMeter account screen            
  2. Click the green plus sign in the Secondary User section of the screen.
     secondary users
  3. Select the permissions, access duration, and account that you would like to provide access to, and then enter and confirm the email address of the secondary user.
     
  4. Add secondary user.
    secondary user edit screen
  5. Click continue to submit the request.

After submitting the request, the secondary user will receive an email from MyMeter with directions on how to access the account. You can remove access from the secondary user at any time by clicking the blue edit button on the Secondary User section of your user profile:

Visit lge-ku.com/advanced-meter/help to learn more about the Advanced Meter Program and your MyMeter dashboard.
 


August 2019

Thank you for being one of the thousands of LG&E and KU customers with an advanced meter. This outreach is designed to inform, educate and help you get the maximum benefit out of your advanced meter and the insights it provides. That, in turn, will help you better manage your energy usage. Each month we’ll send out a short email to our Advanced Meter Program participants and take a closer look at some aspect or feature of the program.

We are at full program capacity among both KU and LG&E customers (20,000 combined Residential Service – RS – rate and General Service – GS – rate customers), and our waiting list is growing as customers continue to reach out to request an advanced meter.

How are you using the data from your MyMeter dashboard? What is your favorite feature? Drop us an email and let us know. And don’t forget, we’re always happy to answer any questions or hear your suggestions.

We recently heard from Hannah who told us she really likes seeing her energy use in 15-minute increments: “This allows me to see huge spikes in usage for activities such as water heater use when there are lots of showers happening in my house in the morning, or laundry and dishwasher use. It’s made me much more aware of the benefits of using cold water for laundry.”

Now, on to this month’s insight ...

Viewing Energy Usage By Different Time Periods

When checking your energy usage on your MyMeter dashboard, you can see it as detailed as 15-minute increments all the way up to viewing your usage by the year.

Chart view

On your MyMeter dashboard, simply click on the drop-down menu at the top right and select the time frame you prefer. Alternatively, you can hover over any bar to see a preview of that time frame in the next most granular form (i.e. hovering over a daily bar will show the hourly usage that makes up that day, hovering over an hourly bar will show the 15-minute consumption that makes up that hour). Clicking on any bar will drill down to that next level.

Data view

In this view select your preferred time frame from the drop-down menu at the top left.

Remember, you also have the option of seeing your usage by kilowatt hours (kWh) or by dollar amount in both views.

Year-Over-Year Comparison

Once your advanced meter has been in place more than a year, you also can compare your current usage with the same time frame from the previous year. Simply click the comparison option below the chart and select “Last Year.”

Don’t forget, you can always visit lge-ku.com/advanced-meter/help to learn more about the Advanced Meter Program and your MyMeter dashboard.

 


July 2019

Thank you for being one of the thousands of LG&E and KU customers with an advanced meter. This outreach is designed to inform, educate and help you get the maximum benefit out of your advanced meter and the insights it provides. That, in turn, will help you better manage your energy usage. Each month we’ll send out a short email to our Advanced Meter Program participants and take a closer look at some aspect or feature of the program.

We’re thrilled to report that we have reached full program capacity among both KU and LG&E customers (20,000 combined Residential Service – RS – rate and General Service – GS – rate customers).

How are you using the data from your MyMeter dashboard? What is your favorite feature? Drop us an email and let us know. And don’t forget, we’re always happy to answer any questions or hear your suggestions.

View Your Energy Usage In Dollars Or Kilowatt-Hours

When viewing your MyMeter dashboard, you can see your data consumption in dollars or kilowatt-hours. Simply select “Dollar ($)” or “Consumption (kWh)” from the drop-down menu near the top right. To view the information in data or chart form, just select “Data” or “Charts” at top left.


Data view – Dollars

Data view – kWh

 

Remember that your usage information is loaded in your MyMeter dashboard within two business days.

Don’t forget, you can always visit lge-ku.com/advanced-meter/help to learn more about the Advanced Meter Program and your MyMeter dashboard.

See you next month!


June 2019

Thank you for being one of the thousands of LG&E and KU customers with an advanced meter. This outreach is designed to inform, educate and help you get the maximum benefit out of your advanced meter and the insights it provides. That, in turn, will help you better manage your energy usage. Each month we’ll send out a short email to our Advanced Meter Program participants and take a closer look at some aspect or feature of the program.

We’re thrilled to report that we have reached full program capacity among LG&E customers (10,000 combined RS rate and GS rate customers). There’s still space available for KU customers, especially those in Lexington who want to switch from their standard basic meter to an advanced meter – at no extra cost. Be sure to share this email with anyone you think would like to enroll in the Advanced Meter Program and take advantage of its benefits!

And we want to hear from you. If you have questions or just want to share your experience with the program, drop us an email.

Ways To View Your Energy Usage

When you log in to your MyMeter dashboard, you have the option of seeing your energy usage in Chart View or in Data View. Whichever option you choose, you can select the time frame to view – from 15-minute increments to daily, weekly or year-by-year and you can view your usage either in dollar amounts or in kilowatt hours (kWh). When you look at your usage by kWh, you can compare it to the average temperature, the neighborhood average and the utility average.

Chart view
Chart View
Your usage is shown in a simple bar graph. You can hover over any bar in the chart for a more granular view of the same information.
Data view
Data View
In Data View the blue-shaded sections show below-average usage and the red-shaded sections show above-average usage.

Remember that your usage information is loaded in your MyMeter dashboard within two business days.

Don’t forget, you can always visit lge-ku.com/advanced-meter/help to learn more about the Advanced Meter Program and your MyMeter dashboard.

 


May 2019

Thank you for being one of the thousands of LG&E and KU customers with an advanced meter. This outreach is designed to inform, educate and help you get the maximum benefit out of your advanced meter and the insights it provides. That, in turn, will help you better manage your energy usage. Each month we’ll send out a short email to our Advanced Meter Program participants and take a closer look at some aspect or feature of the program.

And we want to hear from you. If you have questions or just want to share your experience with the program, drop us an email.

Setting Usage Thresholds and Notifications

Your MyMeter dashboard makes it easy to set an energy usage threshold and receive a text and/or email notification when you reach your limit. To set up notifications, click on your account icon at the top right and choose “Communication Preferences” from the drop-down menu. From there click “+ Add Notification” and select “Usage Threshold”, choose whether you prefer to be notified by text or email, set the frequency of notifications and your desired energy use limit. To help you set a threshold, the page includes your average energy usage per day, week and month. Please note that all notifications are typically sent around 11 a.m. Eastern time.

Add threshold Notifications
Threshold Notifications

Remember that your usage information is typically loaded in your MyMeter dashboard within 24 hours, so be sure to set your thresholds with this in mind to allow yourself time to make any usage adjustments before reaching your limit.

Don’t forget, you can always visit lge-ku.com/advanced-meter/help to learn more about the Advanced Meter Program and your MyMeter dashboard.

Be sure to share this email with anyone you think would like to enroll in the Advanced Meter Program – at no extra cost - and take advantage of its benefits!

See you next month!

 


April 2019

Which Residential Electric Rate[1] is Best for You?

Getting the best rate possible for your energy usage is a good thing, right? One of the cool new features within your MyMeter dashboard is the Rate Comparison Tool. It will show you the rate option that gives you the greatest savings based on your actual energy usage:  Should you remain on the Standard Electric Rate or consider switching to one of our Time-of-Day Rates?

  • Standard Electric Rate:  You are charged the same amount for electricity no matter when you use it.
  • Time-of-Day Rates:  These rates vary based on how and when you use energy, whether it’s during peak hours or off-peak hours. Peak hours have a higher charge per kilowatt-hour.

To locate the Rate Comparison Tool, click on the gear box symbol in any of the widget boxes at the top of your MyMeter page. Select Rate Comparison, and the Rate Comparison widget will display.

To compare rates, use the sliding scale within the Rate Comparison Tool to select a date range then click Compare Rates.

[1] Currently this tool is only available for residential customers that are not on net metering rates.

 

Compare you rate options
To compare rates, use the sliding scale within the Rate Comparison Tool to select a date range then click Compare Rates.

We recommend you research all available options and compare your energy usage within several date ranges. It’s best if you have 12 months of usage so you can compare over different seasons. It’s also important to make note of changes that may have occurred in your household (new baby, child went away to college) or in the weather (milder winter one year but a harsh winter the next). You’ll want to be mindful of any changes that have occurred or you anticipate will occur in your energy usage patterns before making a decision to change energy rates.

 


March 2019

Create an Energy Marker™ in your MyMeter dashboard. The Energy Marker allows you to track activities that can impact your energy usage, such as simply changing out light bulbs or something major, such as getting a new HVAC system. Just create a customized date reminder on the day you make those changes and see how they affect your energy consumption over a period of time. Click HERE to watch a short video about Energy Markers.