Pay my business bill

My Account

We provide an option for paying your bill online with an electronic check, debit or credit card.

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Automatic payments

Sign up for Auto Pay and have your LG&E, KU or ODP payments conveniently deducted from your bank account.

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One-time payment - Paymentus

Make a one-time payment with our third-party payment provider, Paymentus. Pay by debit or ATM card, Visa, Mastercard or Discover card. Additional fees apply.

Pay using Paymentus

Pagar con Paymentus

One-time payment - Electronic check - No fees

Make a one-time payment via electronic check. No additional fees apply.

Pay by electronic check

Pagar con e-pago

Business phone numbers

  • Monday - Friday, 8 a.m. - 6 p.m.
  • 24-hour automated services
  • Emergencies 24 hours 7 days a week

LG&E Business

KU/ODP Business

24-hour automated services

Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative. 

Once you have called LG&E or KU, you may then press one of these fast-path options

LG&E Electric Outage 2-1-2
KU Electric Outage 2-1
Gas Emergency 2-1-1
Make a payment 2-2-3
Billing Questions 2-2-4-5
Energy Efficiency 2-4-2
Account Balance/Due Date and Meter Reading Window 2-2-1
Payment Arrangements 2-2-2-1
Reconnect Service (speak with a rep) 2-2-2-2
Auto Reconnect (self-service) 2-2-2-2-1
Payment Info - Online, Locations, Mail Address, Office 2-2-2-4
Stop or Move Existing Service 2-3-1
Start New Service 2-3-2
New Construction 2-3-3
Website Assistance 2-4-1

Billing & payment addresses

You can mail your payment and stub using the convenient return envelope we include in your monthly statement.

To avoid late payment charges, please allow 5-7 business days from the mailing date for receipt and processing of your payment.


P.O. Box 9001960
Louisville, KY 40290-1960


P.O. Box 9001954
Louisville, KY 40290-1954

Corporate mailing addresses

These addresses are for our corporate offices and are not to be used for mailing utility payments.


220 West Main Street
Louisville, KY 40202


One Quality Street
Lexington, KY 40507

Authorized payment centers

Pay your utility bill at retail locations using authorized CheckFreePay agents. Pay by cash or debit card. Additional fees apply.

Visit a location nearest you  

If you need to have your service reconnected after making the payment, call:

Company walk-in locations