Pay my business bill

Online bill payment

Other payment methods

Pay by debit card, American Express, Discover, Mastercard, Visa, Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal Credit or Venmo – through a third party. Additional fees apply.

Bill payment by phone

Pay by phone 24/7

Pay with your bank account or credit/debit.

Additional fees apply.

 

KU / ODP
859-367-1200 or 800-383-5582
then 2-2-3


LG&E
502-627-3313 or 800-331-7370
then 2-2-3

Automated phone services

If you need your account balance or to find out when your bill is due, use our fast path, self service options to take advantage of our automated system anytime, day or night.

 

BIlling question
2-2-4-5
Account balance/due date and meter reading window
2-2-1
Payment arrangements
2-2-2-1
Payment Info - Online, Locations, Mail Address, Office
2-2-4-2

Bill payment by mail

You can mail your business payment to the appropriate address listed below.

Please allow extra time when mailing payments to avoid mail delays and late payment charges.

KU/ODP

Kentucky Utilities
P.O. Box 771670
St. Louis, MO 63177-1670

LG&E

Louisville Gas and Electric Company
P.O. Box 7231
St. Louis, MO 63177-1231

Bill payment locations

Note: Applicable for small business customers on the General Service rate.

Option 1: Local retailers (pay at Customer Service desk)

How: Use your account number to make a cash payment at the Customer Service desk.

Where: Customer Service desk at the following retailers:

  • Kroger®
  • Walmart®
  • Other retailers. Search locations below.

Notes: Additional fee applies. 

Search: To find locations nearest you:

  • Click/tap the link below
  • Enter the following information on the search screen:
    • Location Search – enter city or zip code
    • Biller Search – enter your utility company (Louisville Gas & Electric, Kentucky Utilities or Old Dominion Power)
    • Select ‘Account Number’ option

Option 2: Local retailers (pay at checkout lane)

How: Use your account barcode on the back of your bill stub or in the mobile app to make a cash payment at the checkout lane.  The barcode will be scanned at the register.

Where: Checkout lane at the following retailers:

  • CVS® (not valid at CVS Pharmacy® at Target® stores)
  • Dollar General®
  • Family Dollar®
  • Walgreens™
  • Other retailers. Search locations below.

Notes:  Additional fee applies. Not available at self-scan lanes. Some retailers limit each payment to $500.

Search: To find locations near you:

  • Click/tap the link below
  • Enter the following information on the search screen:
    • Location Search – enter city or zip code
    • Biller Search – enter your utility company (Louisville Gas & Electric, Kentucky Utilities or Old Dominion Power)
    • Select ‘Barcode’ option

Business office walk-in locations

After careful evaluation – and due to a decline in walk-in transactions, increased customer use of self-service channels, and best practice among similar utilities – we’ve decided to close all of our business offices across our service territories.

Closures are expected to occur in phases, with all to close no later than the end of 2024. Learn more about our office closures.

Customers are encouraged to use our convenient self-serve options, including our mobile app, online My Account or our automated phone service.

For a current list of office locations, find your utility below.

Timing of additional phases is still being determined. Prior to an office closure, we’ll make a note on this website via the links below, post signage and mail letters to customers who have recently visited the office.

Mobile app for small business (General Service Rate)