Please allow at least 5 business days instead of 3 for a response due to a high volume of online requests. Do not submit multiple requests for the same issue, as it can further delay our response time. Thank you for your patience.

Business contact online

Please allow up to three business days for your request to be processed. We ask that you complete the entire form. All fields marked with an asterisk () are required. Incomplete applications cannot be processed.

If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600.