Downtown meter exchange

Our downtown Louisville network is a complex system of underground services that allows LG&E to provide safe, reliable electricity within a heavily-concentrated urban area.

Over the next several weeks, technicians working on behalf of LG&E will be exchanging electric meters for customers in the downtown Louisville area. This is one of many projects taking place to enhance customers’ service and ensure we continue to provide safe, reliable electric service to our customers for decades to come.

A trained service technician will arrive at your home or property to exchange your meter at no cost to you. Each employee or contractor will have an authentic LG&E and KU identification card that will show the company’s logo. The company ID card will have the person's name and a color photograph on the front as well.