Check out frequently asked questions and helpful videos for additional information.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
Energy efficiency programs, energy efficiency tips, renewable options and more.
We’re dedicated to protecting the environment, while delivering reliable and safe energy to our customers.
We’re integrating sustainability into every part of our operations and through customer partnerships.
Empowering customers' experience with more tools and features.
We offer safety tips and information to ensure you, your family members and friends, our employees and business partners remain safe each and every day. Also, find information about scams targeting utility customers and ways to ensure your information is safe and secure.
With our competitive electric rates, excellent reliability and business-friendly climate, there’s no question that Kentucky is the best place for business.
LG&E and KU and its Foundation have a steadfast and unwavering commitment to the communities they serve.
LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky.
empowering Kentucky’s future through smart investments.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
Important information about residential joint accounts.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
We're prepared for severe weather. Stay safe and be prepared. Track and report outages on our mobile app and stay informed.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
Then call 911 and LG&E.
To contact LG&E, call 502-589-1444 or 800-331-7370 and press 1-1-1.
NEVER report a gas leak by email.
Your advanced meter records your energy usage information in 15-minute intervals which is sent to our systems every few hours and can be seen by signing into your My Account. You will find the “View My Meter” link under “Account History.”
Your My Meter dashboard provides helpful tools to manage your energy use. It lets you see how your habits, extreme weather, and other factors impact your monthly costs.
If you don’t have an online My Account, the registration process is simple and takes only a few minutes. Just be sure to have your account number available. Register your account online.
Advanced meters transmit energy usage information to us at more frequent intervals throughout the day, unlike non-AMI meters which are read only once a month.
Advanced meters send and receive information related to your energy service through a secure communication network. We use the data from your advanced meter to generate bills, to run a more reliable and efficient energy grid, and to deliver a higher level of service to you.
