They’re h-e-e-re! The holidays, that is. Please make a note that our customer service business offices and call centers will be closed Friday, Dec. 23, and Monday, Dec. 26, in observance of Christmas Eve and Christmas. They will also be closed on Monday, Jan. 2, in observance of New Year’s Day.
Although we are closed on those days, you can still conduct business with us if you like. (Your bill is never due on a date our offices are closed.) Use our mobile app or go to My Account at my.lge-ku.com to access your account. From there, you can review/pay your bill, make a payment arrangement, start or stop service, etc.
You can also use our automated system if you prefer. Just call us and press 1-2-1 (business customers press 2-2-1) for your account balance and payment due date. To make a payment, press 1-2-3.
And remember, our technicians and other personnel will be on the job on the days we are closed, ensuring you have the energy you need and making themselves available in the event of a power outage or emergency. Have a wonderful and safe holiday season.