Here’s wishing you and your family a wonderful Thanksgiving! Our business offices and call centers will be closed Thanksgiving Day, Thursday, Nov. 23, and Friday, Nov. 24, so our employees have the opportunity to spend time with their families and friends.
Remember that your monthly bill payment is never due on a day our office is closed. However, if you want to conduct other business with us on those days, use our mobile app (download it here or by searching “LG&E KU ODP” in app stores) or sign in to your online account (My Account). You could also use our automated phone system. Just call us and press 1-2-1 for your account balance and payment due date. Press 1-2-3 if you want to make a payment.
As always, technicians and other employees will be working on those days to ensure you have the power you need and to be ready in the event of any power emergency.