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With our competitive electric rates, excellent reliability and business-friendly climate, there’s no question that Kentucky is the best place for business....more

Economic development

With our competitive electric rates, excellent reliability and business-friendly climate, there’s no question that Kentucky is the best place for business.

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About LG&E and KU

Our company, management team, diversity, power plants, compressor stations, regulatory, research & development and our vision & mission....more

About LG&E and KU

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LG&E and KU have a steadfast and unwavering commitment to the communities they serve....more

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Careers

LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky....more

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LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky.

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empowering Kentucky’s future through smart investments.

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Bill Pay | My Account

Start, stop or move service

Residential
Business

Residential

Start service

You will need to provide:

Primary and joint account holder's (if any) full Social Security number(s).
Location and contact information.
Access to meter location.

Start service request

Stop service

You will need to provide:

Account number and the last four digits of the account holder's Social Security number.
Location and contact information.
Access to meter location.

Stop service request

Move service

You will need to provide:

Primary and joint account holder's (if any) full Social Security number(s).
Location and contact information.
Access to meter location.
Your previous account number.

Move service request

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable....more

Moving checklist

Now is a great time to get organized so your new place is safe, efficient and comfortable.

Download (0.54mb) Learn more

Joint accounts

Important information about residential joint accounts.

Learn more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....more

Residential guides & handbooks

A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.

See list

Business

Bill Payment | My Account

Outages

New! Proactive outage alerts

Stay informed during a power outage with our new outage alerts.
Update your contact information in My Account so we can stay in touch to keep you safe and informed.

Learn more.

Save our contacts in your phone so you know the messages are from us:

Outage alert texts will come from: 454-358 (4LGEKU)
Outage alert phone calls will come from: 800-331-7370 (LG&E) or 800-981-0600 (KU/ODP)

Report an electric outage

Report a gas outage or leak

Report a Streetlight outage

Outage map

How to use the outage map (PDF)

Report outages using our mobile app

Report outages using our mobile app

Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.

App Store Google Play Learn more

To contact LG&E, call 502-589-1444 or 800-331-7370 and press 1-1-1.

NEVER report a gas leak by email.

LG&E and KU site search

Power Source Newsletter LG&E

Newsroom
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Power Source Newsletter...

LG&E Power Source Newsletter - February 2026

(1.42 MB)

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LG&E Power Source Newsletter - January 2026

(1.79 MB)

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LG&E Power Source Newsletter - December 2025

(1.48 MB)

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LG&E Power Source Newsletter - November 2025

(1.52 MB)

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LG&E Power Source Newsletter - October 2025

(1.07 MB)

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LG&E Power Source Newsletter - September 2025

(1.4 MB)

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LG&E Power Source Newsletter - August 2025

(1.08 MB)

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LG&E Power Source Newsletter - July 2025

(1.12 MB)

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LG&E Power Source Newsletter - June 2025

(1.04 MB)

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LG&E Power Source Newsletter - May 2025

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