Peak Time Rebates - Frequently Asked Questions

What is a “Peak Time”?

Peak time means there is a high demand for energy usage during a specific time.

Am I eligible for Peak Time Rebates?

How do I sign up for Peak Time Rebates?

Will participating in the Peak Time Rebates program compromise my comfort?

Am I allowed to opt out of “peak time” events?

What do I do during a Peak Time Rebates event?

How will I know that a “peak time” event is in progress?

How do I unenroll from the Peak Time Rebates program?

Who will administer the Peak Time Rebates program?

What if I have additional questions about the Peak Time Rebates program?

How will I receive my Peak Time Rebates event and annual incentives?

How is my baseline calculated?

What if I have only recently begun electric service and do not yet have at least 30 days of usage?

How is my event incentive calculated?