Residential Rebates - Frequently Asked Questions

Am I eligible for a residential rebate?

To be eligible for a residential rebate, you must be an LG&E or KU customer on one of the following rates: RS, RTOD-D, RTOD-E, RGS, or VFD.

What kinds of equipment qualify for a residential rebate?

What are the rebate amounts for qualified equipment?

How long will it take to receive my residential rebate once I submit my application?

Do I start my application before or after my equipment is installed?

What will I provide on my residential rebate application?

Am I required to hire a licensed contractor to install the equipment?

How many rebates can I get for qualified equipment?

How many residential rebates can I apply for on one application?

How do I know if I have an air source heat pump or central air conditioner?

How do I know if I have a split system air source heat pump or ductless heat pump?

What is a central air conditioner?

What is an air source heat pump?

What is a heat pump hot water heater?

What is a ductless heat pump?

What is a natural gas furnace?

Who do I contact for more information about the Residential Rebates program or my rebate application?

What happens if my residential rebate application is canceled?

Where do I find the brand and model number?

Which model number do you want for my central air conditioner?

Which model number do you want for my air source heat pump?

Does it matter where I purchase the product?

How do I get paid?